Privacy Policy

This Privacy Policy describes how we collect, use and disclose personal information collected from users through a mobile phone or applications and websites (“Application”).

1. Information we collect

  • Information you provide: When you use our Application, we may collect personal information that you voluntarily provide to us, such as your name, email address, shipping address, billing information and other information necessary to process your orders and provide services. for you.  
  • Information Collected Automatically: We may also automatically collect certain information about your device and your use of the App, including your device type, operating system, IP address, unique device identifiers, mobile network information and usage data.
  • Location Data : We collect your device’s location both in the foreground (while the app is open) and in the background (even when the app is closed or not actively in use).

​ ​* Foreground location is used to show your real‑time position on the map and calculate navigation routes.

​ ​* Background location is used to track ongoing trips, ensure accurate pick‑up and drop‑off, and improve service reliability.

2. Use of information : We may use the information we collect for the following purposes:

  • To provide and maintain our application and services.  
  • Process and fulfill orders, transactions and payments. 
  • To communicate with you, including responding to your inquiries and providing customer support.
  • To personalize your experience and provide personalized content and recommendations. 
  • Analyze usage trends and improve the functionality and performance of our application. 
  • Comply with legal obligations and apply our policies.

 

3. Disclosure of Information : We may disclose your personal information to third parties for the following purposes:

  • • To service providers and partners who help us operate our application, process payments and provide products and services to you.  
  • To comply with legal obligations or respond to lawful requests from government authorities. 
  • To protect our rights, property or safety, or the rights of others.

4. Data retention 

  • We will retain your personal information only for as long as necessary to fulfill the purposes identified in this Privacy Policy or as required by law.

5.  Security

  • We take reasonable steps to protect the security of your personal information and prevent unauthorized access, use or disclosure.

6.  Your options

  • We take reasonable steps to protect the security of your personal information and prevent unauthorized access, use or disclosure.

7. Children’s Privacy 

  • Our Application is not intended for use by children under the age of thirteen. We do not knowingly collect personal information from children under the age of thirteen without parental consent.

8. Updates to this Privacy Policy

  • We may update this privacy policy from time to time. We will notify you of any changes